Receptionist – Brussels

Job type: Full Time – Permanent

Start Date: As soon as possible

Job Location: Brussels – BE

Let’s talk about the role:

The receptionist is part of MS AISE: MS Amlin Insurance SE. You will be part of the Netherlands, Belgium and France team, reporting into the Head of Operations & Outsourcing (HOO) based in Amstelveen. Your specific focus will be on the Brussels office, located in the Zenith building (on walking distance of the Brussels Noord train station). With a total of around 2400 squared meters, the office is home to around 140 colleagues (on average, colleagues work 2-3 days per week at the office).

As the receptionist, you will be part of a team of 2. The office management team has the full responsibility for all reception related tasks. A more detailed description of your responsibility is provided below.

On a day to day basis, you will:

Reception

• Ensure the reception operates in an efficient and professional manner with customer focus at all times;
• Answer and transfer calls through in an efficient and fast way;
• Assist (internal/external) clients/visitors etc. in a consistent way;
• Friendly and polite attitude;
• Keeping the reception area clean and tidy and all paperwork secure;
• Ensure the reception is fully available between core opening hours and open and/or close the office on time
• Supporting the European Facility Manager in any required activity linked to either the Brussels office or the office overarching Facility Services strategy.
• Ensure all local site Controls  and processes are monitored and raise any Risk related or H&S issues.

Who are we looking for?

• You have at least 8 years of experience in the reception services industry.
• You have a strong service and delivery mindset, you get the job done.
• Strong collaboration and communication skills are required to oversee all different activities and to ensure that all services are carried out against the agreed service specifications
• Ownership. The Brussels office is your domain, and you take the full responsibility for all office related matters.
• Pro-active attitude to work – you avoid that major issues occur, because you are on top of the services provided to our staff. You always look for improvement to further improve reception and facility services.
• You’re a team player who knows when and what to align with your key stakeholders.

What you can expect from us:

A competitive salary and benefits package is a given, but you can also expect:

• A great international team and supportive colleagues;
• An open mind (especially to new ideas and ways of doing things);
• A strong focus on diversity, inclusion and equal opportunities;
• A role with impact;
• Focus on change and personal development.

About us

Unleash your potential at MS Amlin, where you step into a 400 year legacy of excellence. You’ll thrive in an environment of unparalleled expertise and
embrace a culture that’s not only rooted in Japanese heritage but also infused with a forward thinking vision for your success.

As our future employee not only will you get valuable exposure by joining us, but you’ll also get many opportunities to learn that will support you in shaping a rewarding career.

MS Amlin Insurance is a leading global reinsurer part of the global top 10 insurance group MS&AD, with three main legal entities operating in the Lloyd’s UK, Continental European and Bermudian markets. With more than 1800 people in more than 20 locations worldwide, we deliver a quality service for businesses facing the most complex risks. Our role places us at the forefront of the Property Casualty, Marine and Reinsurance markets.