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Our Values

At MS Amlin Insurance, our core values guide all actions and decisions that are made. They are part of our culture and lay at the foundation of the atmosphere that we live and breathe within the company:

Ethos

  • Teamwork

    We grow together by respecting individuality and sharing knowledge and ideas. We embrace diversity, empower every team member, and value giving and receiving feedback.

  • Professionalism

    Professionalism defines us. We provide high-quality services by constantly enhancing our skills. We do what we say, take ownership of our work.

  • Customer focus

    Customer focus is our strength. We believe in providing security and satisfaction to our customers. We fix things with a smile, always listen before we speak, and actively seek and act on feedback.

  • Integrity

    Integrity is at the core of everything we do. We are sincere, kind and fair in all our dealings. We do the right thing , even when no one is looking , lead by example at every level, and treat others as we would want to be treated ourselves

  • Innovation

    We are always improving, responding to stakeholders’ interests. We are curious, strive for continuous improvement, and know that success is not final and failure is not fatal. That’s the courage to continue that counts.

We share our knowledge

We provide exceptional expertise gathered from our 400-year global insurance experience. Our insights empower our brokers to assess risks accurately and offer tailored policies with top-notch coverage and legal support for their specialised clients.

We provide a human connection

We offer a personal touch throughout the insurance process, fostering trust and collaboration. Our agility ensures quick and transparent services, and with accessible underwriters, we help our brokers create tailored policies, ensuring their clients are prepared for life’s uncertainties.

We are flexible to provide optimal service

We offer flexible insurance solutions tailored to the unique needs of our clients. Utilising our in-house team or external partners, we enhance core insurance products with additional services. Our bespoke solutions, delivered through dedicated distribution models, ensure rapid payments and satisfy both brokers and clients.

We create niche products that go further

Our specialised expertise caters to the technical needs of our clients. Focused on niche areas, we deliver comprehensive, tailored coverage for unique risks. We excel in deep underwriting expertise, ensuring unmatched quality in our specialised fields.

We are bold to empower transformation

Our Japanese heritage drives our innovative approach, empowering our brokers to instigate change. With creative risk solutions that go beyond traditional insurance, we offer transformative support that stimulates growth and creates a brighter future